Page 9 - Realign | CHC Annual Report 2021

C U L T U R E O F

INNOVATION and COLLABORATION

NURTURING HEALTHY, INCLUSIVE COMMUNITIES SUMMER RECREATION
CHC has dedicated staff committed to improving residents' lives The 2021 Summer Recreation Program was
every day. The Neighbourhood Engagement Program and modified again as we all needed to do our part to
Grandview Tenant Advisory Committee were launched in 2020 keep workers, residents and the public safe and
in our Grandview Family townhomes. CHC staff had to develop an healthy. CHC Summer Recreation staff used the best practices and
engagement tool that would work under the COVID restrictions followed guidelines to operate a safe Summer Recreation Program
and developed a survey that could be completed online or at in seven locations. The Summer Recreation program relied on social
home and dropped off at the site office. The survey was successful media to help promote the programs in each community. Home
and resulted in positive suggestions, including developing a crafts and activity packs were made available for children and youth
Resident Manual, empowerment workshops, and leadership and with special days like Pancake Days, Cup Cake making, and
training for Grandview residents. Pizza Party. We thank our partner, The United Way Windsor Essex
County, for their long-standing commitment to delivering
Community Relations Workers are passionate and caring nutritious food boxes to our communities.
professionals committed to providing programs and services that
focus on tenant and community relations while ensuring residents are Partners and Agencies Working To Improve
well supported in obtaining and maintaining tenancy in CHC-owned Glengarry Neighbourhood
units or with private landlords—often working collaboratively with
stakeholders and residents to address social issues. All CRWs have A new approach for housing people with concurrent vulnerabilities
community hours in their assigned portfolio and are located at nine and requiring layers of support for successful tenancies began in
unique Windsor and Essex County locations. 2021 in our Glengarry Neighbourhood at Chateau Masson. Family
Services Windsor Essex (FSWE) is acting as the lead in the Chateau
Corporate Services added a new position in 2021, a Project model and working with our partners. They have additional funding
Liason Manager. The manager collaborates with all departments for midnight staffing, which has increased the overall presence and
regarding construction, capital assets renewal and operational support in the community. Partner agencies and CHC are working
projects with direct impacts on residents in the interests of our collaboratively to review cases. The Hotel-Dieu Grace Healthcare's
residents and communities. (HDGH) Assertive Community Treatment (ACT) program is fully
engaged as we work together to make these tenancies a success.
COMMUNITY DRIVEN FULL-COURT PRESS We hope this will significantly impact many of the current health
and safety issues we see in the community.
EMPLOYEE WELLNESS and TRAINING

At the onset of the pandemic, the executive team focused on
ensuring all employees – whether working from home or on the
frontline – had the tools they needed to do their critical work.
There was also an increased focus on supporting employee
wellness through added health benefits and resources to support
physical and mental health.

Training and Engagement Opportunities
October 28, 2021, Community-Driven Full Court Press – official
opening of the newly refurbished outdoor basketball courts in • CHC Human Resources introduced a new online platform for in-house
Bloomfield St. Joseph. Councillor Fabio Costante was joined by training. Our first module was "Fostering a Culture of Respect.”
Kirk Whittal, Windsor Essex CHC- COO; David Korenic, Windsor FSEAP-Our Employee Assistance Program (EAP) delivered a Resilience
Essex CHC – Senior Manager, Operations; Greg Matjaszewski, Check-Up workshop to employees
General Manager - Global Maintenance Company and Mehari • StandOut™ is a talent activation platform that combines a strengths
Hagos, Executive Director Mh100. based approach with personalized coaching and serves as a
communication tool. In 2021,

CHC actively posted and recruited for 49 positions in 2021. An • 80% of Employees were using StandOut consistently
increase of 26% over 2020. Representing movement within the • 39% weekly
corporation through retirement and internal career changes along • 29% every other week
with new positions added to the staff complement in preparation • 12% monthly
for the new funding commitments.
Windsor Essex Community Housing (CHC) observed the first federal statutory
NATASHA ROOT MI’GMAQ. LISTUGUJ FIRST NATION, QUEBEC
holiday called The National Day for Truth and Reconciliation on September
30, 2021, as part of the Truth and Reconciliation Week September 27- October
1, 2021. CHC commemorated this by asking CHC staff to wear the CHC offered
Orange Shirt or Hoodie. The shirt was designed by an Indigenous artist and
printed by an Indigenous company.
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