Page 7 - CHC Annual Report - 2013

INVESTING, BUILDING,MANAGING 4 or 5 bedroom units on the west side YOUR HOME, OUR PRIORITY of Windsor .153 applicants were waiting for 4-5 bedroom units in 2013. Legislative changes and safety Intensive internal coordination CHC worked together to convert an related improvement projects direct among departments is often existing 3 bedroom unit into a 5 many of the decisions made necessary to ensure capital bedroom unit. This was a pilot to concerning capital improvements repairs/improvements which affect evaluate CHC’s ability to add more and property management our customers are 4-5 bedroom to our stock in the investments. Many decisions undertaken after an future. required are based on the life span effective communication of building components, life safety, plan is in place. This Property Management is structural, legislative, habitual and includes on-site responsible for ensuring residents energy efficiency. CHC invested $ meetings and adhere to their lease agreement 4.8 million in capital improvements assistance with obligations. At times CHC may across our portfolio. alternate arrangements, need to begin legal action with the if needed. Additionally emergent Landlord Tenant Board (LTB) for a We continue to seek renewable situations such as a fire or an variety of reasons, typically rental energy revenue generating impactful situation such as the 2013 arrears. In 2013, CHC started LTB opportunities through previous provincial wide Elevator Repair actions on 5% (213) of our overall investment in energy related, Operator Strike also require and tenancies however, even with our projects which represents 21% of demand internal coordination of proactive actions 1% (58) households our other operating revenues. Our CHC resources. were evicted. The total costs of all rooftop leases yield 25% of other LTB actions in 2013 was about operating revenue. $57,000. CHR-WEC highlighted the need for CHANGING TOMORROW THROUGH COLLABORATION BUILDS STRONG, VIBRANT, SAFE COMMUNITIES. CHC studied and evaluated ways to reduce the opportunity for crime and victimization within our built environment and improvements to the physical security of various properties. We partnered with Windsor Police Services to improve safety through CPTED Audits (Crime Protection Through Environmental Design). LED lighting was installed in our Lauzon Family Community neighbourhood as part of our CPTED commitment along with Ouellette Manor and two of our seniors buildings, Cherniak Manor and Riggs Manor. This investment was about $1million. CHC along with our partners continued to support the Ouellette Manor Residents in safety endeavours through Windsor Police Services, Neighbourhood Watch Windsor, Safety Village, Legal Assistance Windsor and the addition of Paladin Security. Improved CHC resources to support District 5 staff at Ouellette Manor included the establishment of on site CHC offices as well as on site Community University Partnership resources.