Page 4 - CHC Annual Report - 2013

CEO OFFICE & CENTRAL HOUSING REGISTRY- WINDSOR ESSEX 1 PROPERTY MANAGEMENT DEPARTMENT 2 CORPORATE SERVICES DEPARTMENT 3 C H C Strategic ASSET MANAGEMENT DEPARTMENT 4 FINANCE P L A N N I N G DEPARTMENT 5 WINDSOR ESSEX HOUSING AND HOMELESSNESS PLAN THE CITY OF WINDSOR IN CONSULTATION WITH THE REGIONAL COMMUNITY HAS DEVELOPED THE TEN YEAR HOUSING AND HOMELESSNESS PLAN. OUR AUTONOMOUS NATURE OF AN ‘ARMS LENGTH’ LOCAL HOUSING CORPORATION MEANS CHC WORKS WITH OUR SERVICE MANAGER TO ENSURE DECISIONS MADE REGARDING TENANT ISSUES, PHYSICAL AND FINANCIAL MANAGEMENT OF THE HOUSING STOCK ARE ALIGNED WITH THE OVERALL SERVICE AREA PLAN. coordinated system of public, nonprofit and private partners. The Windsor Essex Housing and Homelessness Plan builds on analysis from 2004 and identifies objectives, and strategies to improve the access to safe, affordable, accessible, quality housing and support services for individuals and families in Windsor and Essex County. CHC continued to focus on our own internal planning by reviewing and updating our strategic plan and the business activities that support our blueprint. We intend to reflect closely the desired goals and objectives of the Windsor Essex Housing and Homelessness Plan. Our identified focal points are : enhanced customer service goals; building capacity in people through communication and education of employees and residents; management of our assets including calculated long term The development of the Housing planning for redevelopment; measuring operation efficiencies through and Homelessness Plan as performance measures and benchmarks, enterprise risk management required in the Housing Services assessments and overall accountability. Act, is to provide a comprehensive approach in delivering a system of At CHC’s request a review of our management model was undertaken by housing and homelessness an external consultant. Senior management had begun the stages of services in our community. building a long term strategy concentrating on the key items in the horizon, The provision of housing and including an aging portfolio in need of redevelopment, an upcoming services is an interconnected workforce shift with the need for succession plans, building obsolescence,