Page 12 - Building a Stronger Foundation | CHC Annual Report 2022
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HOUSING OUR TENANTS:
More homes for those who need it most
Centralized Housing Registry Office 2022 – Windsor Essex:
personal service, collaboration and partnership
CHC administers the centralized waitlist, a list for individuals or households seeking
subsidized housing, function on behalf of the Service Manager, thorough the Central
Housing Registry office for Windsor Essex County (CHR-WEC).
Many of our tenants appreciate in-person service, especially after two years of virtual
appointments due to COVID-19. Over the past year, staff prioritized personal customer
service to clients visiting the office. This supports CHC’s efforts to improve the tenant
experience, and it gives our staff a true understanding of the number of families, seniors
and at-risk populations waiting for housing in Windsor Essex. It shines a light on the need
for us to do more.
Additionally, CHR-WEC office staff collaborated and partnered with other Windsor Essex
agencies and housing providers, all working to support access to housing, by delivering
housing benefits, and rent supplement programs to as many clients as possible.
Office staff participated in two housing fairs held at the Homelessness and Housing
Hub in June and October. Additionally, one of our staff served as a resource panelist for
a “Strategies on Securing Affordable Housing” webinar presented by Allies for Refugee
Integration, and as a council member for the Windsor Essex Local Integration Partnership
– an assembly of stakeholders working on creating a welcoming community of newcomers
to Windsor Essex.
Year in review – Numbers continue to grow:
Application Numbers
• The centralized waitlist had an 8% increase over 2021, jumping from 5,985 to 6,491.
¾ 67 SPP/PI applicants: Individuals with special priority status – survivors of domestic
violence or human trafficking who rank first on CHR waitlist
¾ 524 PII applicants: Individuals who are eligible for rent geared to income and are
experiencing homelessness, are at risk of homelessness or living in inadequate
housing
¾ 5,900 chronological applicants: Individuals who will be chosen from the waitlist
based on the date their application was received
Numbers of those housed in 2022
• 576 people moved into rent-geared to income (RGI) units:
¾ 146 were seniors, adults and families
¾ 127 were special priority: survivors of domestic abuse and/or human trafficking
¾ 303 were priority: homeless or at greater risk of homelessness
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