Page 12 - Building a Stronger Foundation | CHC Annual Report 2022
P. 12

HOUSING OUR TENANTS:


        More homes for those who need it most


            Centralized Housing Registry Office 2022 – Windsor Essex:

            personal service, collaboration and partnership


            CHC administers the centralized waitlist, a list for individuals or households seeking
            subsidized housing, function on behalf of the Service Manager, thorough the Central
            Housing Registry office for Windsor Essex County (CHR-WEC).

            Many of our tenants appreciate in-person service, especially after two years of virtual
            appointments due to COVID-19. Over the past year, staff prioritized personal customer
            service to clients visiting the office. This supports CHC’s efforts to improve the tenant
            experience, and it gives our staff a true understanding of the number of families, seniors
            and at-risk populations waiting for housing in Windsor Essex. It shines a light on the need
            for us to do more.

            Additionally, CHR-WEC office staff collaborated and partnered with other Windsor Essex
            agencies and housing providers, all working to support access to housing, by delivering
            housing benefits, and rent supplement programs to as many clients as possible.


            Office staff participated in two housing fairs held at the Homelessness and Housing
            Hub in June and October. Additionally, one of our staff served as a resource panelist for
            a “Strategies on Securing Affordable Housing” webinar presented by Allies for Refugee
            Integration, and as a council member for the Windsor Essex Local Integration Partnership
            – an assembly of stakeholders working on creating a welcoming community of newcomers
            to Windsor Essex.


            Year in review – Numbers continue to grow:

            Application Numbers
            •  The centralized waitlist had an 8% increase over 2021, jumping from 5,985 to 6,491.
                ¾  67 SPP/PI applicants: Individuals with special priority status – survivors of domestic
                 violence or human trafficking who rank first on CHR waitlist
                ¾  524 PII applicants: Individuals who are eligible for rent geared to income and are
                 experiencing homelessness, are at risk of homelessness or living in inadequate
                 housing
                ¾  5,900 chronological applicants: Individuals who will be chosen from the waitlist
                 based on the date their application was received


            Numbers of those housed in 2022
            •  576 people moved into rent-geared to income (RGI) units:
                ¾  146 were seniors, adults and families
                ¾  127 were special priority: survivors of domestic abuse and/or human trafficking
                ¾  303 were priority: homeless or at greater risk of homelessness


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